What if the press got hold of it?

Managing conflicts of interest is a fundamental ethical challenge for the surveying profession, and one that arises on a daily basis at firms large and small, as I found out for this business advice piece for Modus magazine. Impartiality has never been more important, or more under scrutiny: the internet and a relentless 24-hour news cycle have made public life increasingly transparent, while a long list of scandals, from the collapse of Enron to MPs’ expenses and LIBOR rigging, have severely dented confidence in traditional institutions. In response, the Royal Institution of Chartered Surveyors is undertaking a major review of its guidelines – conflicts of interest account for a very small number of complaints against RICS members but it expects this to increase as awareness grows. I interviewed its head of regulation about how members can protect themselves, why client consent is not enough, and applying the “Daily Mail test” to every decision.

Author: Katie Puckett

I am an experienced journalist, copywriter and editor who has covered the built environment for nearly 20 years. I’ve interviewed thousands of senior executives, politicians and experts in many fields and travelled to report on stories throughout Europe, the US, the Gulf states and India. My articles have appeared in many business and professional titles including Building, Estates Gazette, Inside Housing, the Bartlett Review, Insurance Times and Lloyd’s Market. I am co-author, with architect Bill Gething, of Design for Climate Change, published by RIBA, and I launched and edit The Possible, a thought leadership magazine for global engineering firm WSP. I'm also co-founder of Wordmule, an editorial studio that specialises in buildings and cities.