Lies, damned lies and insurance fraud

Fraud costs insurers millions every year, so detecting it is big business. I investigated “voice stress analysis” software, which is supposed to monitor micro-tremors in your voice to suss out when you’re lying. Some insurers swear by it, but others have found their teams of former social workers and police officers consistently outperform any computer. Meanwhile, scientists in the US have said VSA is about as effective as astrology, and there’s even an application for the iPhone. Why not try it for yourself?

Author: Katie Puckett

I'm a journalist who has been writing, editing and subbing business magazines for nearly 20 years. I write regularly on all aspects of the built environment – architecture, engineering, construction, property, investment, housing, planning, economics, sustainability, climate change adaptation, technology, insurance – and I’m always up for getting to grips with new topics. I’m also co-founder of Wordmule, a company that creates bespoke editorial and marketing content about buildings and cities.