Going underground

Among my more exciting assignments of late was a day spent undercover with a team of private investigators looking into insurance claims. I learned how to spot a a surveillance team, how not to be seen,  and how it’s slightly less glamorous than it looks on the telly. Oh, and how there’s much, much more of it than you’d think. Women make the best surveillance operatives I’m told – but you have to be prepared to sit still in the back of a white van for eight hours at a time. I’m not planning a career change.

The future of the NHS

The debate over NHS top-up fees, and whether people should be able to buy better healthcare,  is an ethical minefield. It’s  also a massive business opportunity for the insurance industry.  As the government appears to be relenting on its opposition to top-ups, I wrote for Insurance Times about how the NHS might change, and spoke to the insurers hoping to make money making expensive drugs affordable for everyone.