They may be as vast as an Amazon distribution centre, as energy-hungry as a steelworks, and as critical as a power station or major hospital. Yet many of us will never have seen a data centre – or never noticed one. And that’s exactly how their owners want it. That’s because data centres are the internet. They are “the cloud”. They are the huge, humming sheds through which every email, Google search, online transaction, Netflix movie and Donald Trump tweet must pass as it circles the earth. Just a few minutes of downtime could be disastrous for the companies, governments and financial markets that rely on them, so data centres are designed to be constantly operational, and protected from every conceivable threat, natural or manmade. Anonymity is the first step in a rigorous high-security philosophy that leaves nothing to chance. In this feature for Modus, the magazine of the Royal Institution of Chartered Surveyors, I spoke to the property professionals working in this specialised, sensitive market.
What this fortress approach can’t ensure is the cyber-security of the data within – arguably a much greater risk, as illustrated by the unprecedented cyber-attack last October that disrupted services across Europe and the US. After all, if you had the choice of mounting a Mission Impossible-style break-in, or hacking from the comfort of your armchair, which would you choose?