Big brokers do cry

We all knew the FSA was on a mission following the scalding criticism it received over the banking crisis. But now, as its inspectors storm the corridors of the fastest-growing insurance brokers, firms are fuming over greater demands for information and stricter deadlines. As only the largest 5% of brokers receive these intensive site visits, they complain that the FSA is creating a two-tier market where smaller firms get away with light-touch regulation at a distance. In this piece for Insurance Times, I asked whether these bigger brokers are under unfair pressure – or whether they should just deal with it and stop moaning.